Make a Service Request: --Select a Service-- Street Lighting Damaged Sign Parking Enforcement Park Maintenance Other

If you prefer to make a request anonymously, please do so by calling 617-635-4500.

Track your request: Once you have successfully submitted your request, you will receive an email with a tracking number that you can use to monitor your request here.

For any service requests relating to:
Building (Inspection, Carbon Monoxide etc.),
Health (Unsanitary Conditions, Food Alert etc.),
Housing (Lead, Mice Infestation, Insufficient Heat etc.),
Code Enforcement (Construction Debris, Illegal Dumping etc.),
Environmental Services (Rodent Activity, Mosquitos etc.),
Weights and Measures (Item Price Missing, Scanning Overcharge etc.)

Visit the Inspectional Services Department's Online Customer Service.

Learn more about the City of Boston's new online service request system.

Difficulties submitting a request? Please call the Mayor's 24 Hour Constituent Services line at 617-635-4500 to submit your request and inform the staff of your difficulties with this online service.